Can I get a "signature on delivery"?
We can request from UPS or Fedex that they get a signature from you instead of leaving the package at the doorstep if you are not home. Just type "Signature Required" in the comments box when you chec |
Can I get my skates delivered on Saturday?
Yes, we can deliver Fedex for an additional $25 for Saturday delivery. If you are ordering on Thursday after 2:00p and before Friday at 2:00p then we can still delivery on Saturday for the "Next Day F |
Did you know that you can send us any shoe you would like to transform into skates and we can create you a custom pair of skates?
Boots, tennis shoes - anything with a sole - can be turned into your own custom skate! You choose the plates, toe stops, bearings,and wheels! Please just Email Us with the components that you would li |
Do I need to create an account? How do I do that?
It is not necessary to create an account before you buy something. When you are in the checkout process you will have the opportunity to create an account (of course it is free) so that you will have |
Do the skates come with a warranty?
The majority of our skates are covered by a 30-day manufacturers warranty and, in many cases, a 1 year warranty. We also have a few manufacturers that cover their products for life. If you feel you ha |
Do you carry additional items, and can they be special ordered?
Yes, we do have more items than are listed on this site. All you have to do is call us at 1-888-987-5283 and let us know what you are looking for, and we will let you know if we can get it to you. Or |
Do you charge for expedited shipping if the skate has free shipping ?
Our free shipping promotions only work with UPS Ground. If you need the skate expedited using UPS Next Day, 2nd Day, or 3 Day then you would just pay the shipping amount that is calculated by UPS in r |
Do you have any physical retail stores?
RollerSkateNation.com is an online store only, which allows us to provide you brand name skates at the best prices, guaranteed ! |
Do you repair the skates?
Yes, we will do our best to help you fix your skates. Just call us (888-987-5283) and explain to us the problem. We may ask you to submit a picture of your skate or send the skate into us. Sometimes s |
How can I retrieve my password?
Click the "My Account " link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Or you can click here. Forgot password link . |
How do I apply a coupon I received to my order ?
After adding the items you would like to purchase into your cart, click the "View Cart" link at the top of the page to view your cart. At the bottom of the shopping cart you'll see a box where you nee |
How do I buy a gift certificate?
To purchase a gift certificate for someone, Please click here . |
How do I place an order?
Placing an order online with RollerSkateNation.com is very easy and fun! It's easy as 1-2-3.. . 1) Browse our site and find the type of skate that you want and click "Add to Cart".
2) You will n |
How do I process my payment with PayPal?
When you are on the Shopping Cart page and ready to checkout just click "Proceed to Checkout". Fill out the required information and at the very bottom choose "PayPal" in the drop down box as your pay |
How do I update my address, email address or any other account information?
If you have recently placed an order and realized that the shipping address or the email address was incorrect please call us as soon as possible 1-888-987-5283 or Email Us. If you want to update any |
How many wheels should I order if I want to replace my existing wheels on my quad skate?
One pair of quad skates come with 8 wheels (4 wheels on each skate). Therefore, you should order 8 wheels if you want to replace all of the wheels on your skate. Most wheels are sold in sets of 8. Rev |
How will I know when my order ships?
We urge all our customers to create an account when placing their order. This will help you track your order and make adjustments you might need too.We also send an email to you when your order ships |
May I choose a different lace color if the option is not on the skate?
If the skate you are trying to purchase does not give you the option then you will have to purchase them separate. Review our lace selection . |
May I pay with 2 different credit cards?
Yes you can. You will need to call our Sale Department at 1-888-987-5283 Monday tru Friday 6:00pm - 5:00pm Est. Some one from our Sales department will be able help your place your order over the phon |
What if I need to pay with a check or money order?
We accept check and money order. Please call us at 1-888-987-5283 or Email Us . |
