How do I place an order?
Placing an order online with RollerSkateNation.com is very easy and fun! It's easy as 1-2-3.. . 1) Browse our site and find the type of skate that you want and click "Add to Cart".
2) You will n |
How many wheels should I order if I want to replace my existing wheels on my quad skate?
One pair of quad skates come with 8 wheels (4 wheels on each skate). Therefore, you should order 8 wheels if you want to replace all of the wheels on your skate. Most wheels are sold in sets of 8. Rev |
How will I know when my order ships?
We urge all our customers to create an account when placing their order. This will help you track your order and make adjustments you might need too.We also send an email to you when your order ships |
Which shipping carrier do you use to ship my order?
We ship most orders with UPS and FedEx. Both UPS and FedEx offers Ground, Next Day, 2nd Day, and 3-Day. Ground Shipping
Depending on how close you are to one of our warehouses your order should arriv |
What if I need to pay with a check or money order?
We accept check and money order. Please call us at 1-888-987-5283 or Email Us . |
What size should I pick when ordering a set of plates?
If you ordered a new plate today, for a standard mount, order the same size as your boots. If you are a half size, I would suggest to order the next size up if you've been skating less than 2 years or |
How do I apply a coupon I received to my order ?
After adding the items you would like to purchase into your cart, click the "View Cart" link at the top of the page to view your cart. At the bottom of the shopping cart you'll see a box where you nee |
How do I update my address, email address or any other account information?
If you have recently placed an order and realized that the shipping address or the email address was incorrect please call us as soon as possible 1-888-987-5283 or Email Us. If you want to update any |
Why isn't the color or size of the boot I would like to purchase in the drop-down?
If the drop-down menu will not let you select a size or certain color of a boot it means we are out of stock.Please Email Us . We will be in touch and let you know when the product you wish to purchas |
What payment options do you offer?
We accept many different payment options for your convenience:
1) Credit Cards - Visa, MasterCard, American Express, & Discover
2) PayPal
3) Google Checkout
4) Personal Check, Cashier's Ch |
Do I need to create an account? How do I do that?
It is not necessary to create an account before you buy something. When you are in the checkout process you will have the opportunity to create an account (of course it is free) so that you will have |
May I substitute the wheels on a skate package I am interested in purchasing?
This really depends on the type of skate you are buying. Many of our skates are pre-assembled when they arrive from the manufacturer. You could always purchase the wheels you like and we can change th |
May I substitute the boots on a skate package if I am interested in upgrading or changing the boot?
This really depends on the type of skate you are buying. Many of our skates are already assembled from the manufacturer. However, you can always order the boot you like and we can change the boot for |
Can I get my skates delivered on Saturday?
Yes, we can deliver Fedex for an additional $25 for Saturday delivery. If you are ordering on Thursday after 2:00p and before Friday at 2:00p then we can still delivery on Saturday for the "Next Day F |
Do you charge for expedited shipping if the skate has free shipping ?
Our free shipping promotions only work with UPS Ground. If you need the skate expedited using UPS Next Day, 2nd Day, or 3 Day then you would just pay the shipping amount that is calculated by UPS in r |
How do I try on the new skates I have just purchased to see if they fit correctly?
Picking the right product the first time around is important when placing orders online. Many of the skates and equipment we sell have sizing charts and sizing information. Sizing Guide , but here is |
What is the proper maintenance for the different parts of my roller skates?
In order to get the most out of your roller skates, and significantly increase the life of the skates, you must provide proper roller skate maintenance. With proper care and maintenance, your roller s |
Do different manufacturers of skates fit the same or different?
The same as your everyday shoes different manufacturers may fit different. Riedell Carrera tend to run on the small size because of the extra padding in them. We recommend choosing a size bigger . Mos |
How do I find my US Size if I am an International Customer? International Conversion Charts
You can use the charts below to
convert from the shoe/skate size used in one country or region to the
shoe/skate size used in another country or region. However, please keep in mind that store and m |
May I pay with 2 different credit cards?
Yes you can. You will need to call our Sale Department at 1-888-987-5283 Monday tru Friday 6:00pm - 5:00pm Est. Some one from our Sales department will be able help your place your order over the phon |
