How will I know when my order ships? We urge all our customers to create an account when placing their order. This will help you track your order and make adjustments you might need too.We also send an email to you when your order ships |
Which shipping carrier do you use to ship my order? We ship most orders with UPS and FedEx. Both UPS and FedEx offers Ground, Next Day, 2nd Day, and 3-Day. Ground Shipping
Depending on how close you are to one of our warehouses your order should arriv |
Do you charge for expedited shipping if the skate has free shipping ? Our free shipping promotions only work with UPS Ground. If you need the skate expedited using UPS Next Day, 2nd Day, or 3 Day then you would just pay the shipping amount that is calculated by UPS in r |
Can I get my skates delivered on Saturday? Yes, we can deliver Fedex for an additional $25 for Saturday delivery. If you are ordering on Thursday after 2:00p and before Friday at 2:00p then we can still delivery on Saturday for the "Next Day F |
How do I place an order? Placing an order online with RollerSkateNation.com is very easy and fun! It's easy as 1-2-3.. . 1) Browse our site and find the type of skate that you want and click "Add to Cart".
2) You will n |
How do I update my address, email address or any other account information? If you have recently placed an order and realized that the shipping address or the email address was incorrect please call us as soon as possible 1-888-987-5283 or Email Us. If you want to update any |
May I substitute the wheels on a skate package I am interested in purchasing? This really depends on the type of skate you are buying. Many of our skates are pre-assembled when they arrive from the manufacturer. You could always purchase the wheels you like and we can change th |
How do you change the wheels to convert an indoor skate into an outdoor skate? You should be able to change the wheels on most skates. We actually offer outdoor and indoor wheel upgrade kits. These kits both ship with the bearings pre-pressed and a universal tool which allows fo |
Do the skates come with a warranty? The majority of our skates are covered by a 30-day manufacturers warranty and, in many cases, a 1 year warranty. We also have a few manufacturers that cover their products for life. If you feel you ha |
How do change the wheels to convert an outdoor skate into an indoor skate? You should be able to change the wheels out on most pairs of skates. We actually offer indoor and outdoor wheel upgrade kits. These kits both ship with the bearings pre-pressed and a universal tool wh |
Did you know that you can send us any shoe you would like to transform into skates and we can create you a custom pair of skates? Boots, tennis shoes - anything with a sole - can be turned into your own custom skate! You choose the plates, toe stops, bearings,and wheels! Please just Email Us with the components that you would li |