How do I try on the new skates I have just purchased to see if they fit correctly?
Picking the right product the first time around is important when placing orders online. Many of the skates and equipment we sell have sizing charts and sizing information. Sizing Guide , but here is |
Did you know that you can send us any shoe you would like to transform into skates and we can create you a custom pair of skates?
Boots, tennis shoes - anything with a sole - can be turned into your own custom skate! You choose the plates, toe stops, bearings,and wheels! Please just Email Us with the components that you would li |
What are the different parts of a roller skate?
A Roller Skate is made up of a few different parts, all of which are important for the skate. Below are some simple definitions for some of the most popular parts of the roller skate and inline skate. |
Do you have any wide skates?
The majority of our skates are available in whole sizes and in regular width, however, we do carry some skates that are available in half sizes and in wide width. If the skate you want is not availabl |
May I substitute the wheels on a skate package I am interested in purchasing?
This really depends on the type of skate you are buying. Many of our skates are pre-assembled when they arrive from the manufacturer. You could always purchase the wheels you like and we can change th |
May I substitute the boots on a skate package if I am interested in upgrading or changing the boot?
This really depends on the type of skate you are buying. Many of our skates are already assembled from the manufacturer. However, you can always order the boot you like and we can change the boot for |
Can I build my own custom skate?
Of course! Many skaters would prefer to build their own skate. Just send us an email . Please put the boot ( size and color), plate , wheels, bearings, toe stops and your contact information.Then one |
Can I get my skates delivered on Saturday?
Yes, we can deliver Fedex for an additional $25 for Saturday delivery. If you are ordering on Thursday after 2:00p and before Friday at 2:00p then we can still delivery on Saturday for the "Next Day F |
Do you charge for expedited shipping if the skate has free shipping ?
Our free shipping promotions only work with UPS Ground. If you need the skate expedited using UPS Next Day, 2nd Day, or 3 Day then you would just pay the shipping amount that is calculated by UPS in r |
Do you repair the skates?
Yes, we will do our best to help you fix your skates. Just call us (888-987-5283) and explain to us the problem. We may ask you to submit a picture of your skate or send the skate into us. Sometimes s |
How do you change the wheels to convert an indoor skate into an outdoor skate?
You should be able to change the wheels on most skates. We actually offer outdoor and indoor wheel upgrade kits. These kits both ship with the bearings pre-pressed and a universal tool which allows fo |
Do your skates come with laces or do I have to buy them separately?
All of our skates come with laces. You can, however, upgrade by purchasing laces separate. Review our lace selection . |
Do the skates come with a warranty?
The majority of our skates are covered by a 30-day manufacturers warranty and, in many cases, a 1 year warranty. We also have a few manufacturers that cover their products for life. If you feel you ha |
How many bearings do I need to purchase for my skate?
You will need 2 bearings per wheel. Therefore quad skates take 16 bearings. Inline skates with 4 wheels each take 16 bearings. Inline Skates with 5 wheels each take 20 bearings. Review our bearing sel |
How do change the wheels to convert an outdoor skate into an indoor skate?
You should be able to change the wheels out on most pairs of skates. We actually offer indoor and outdoor wheel upgrade kits. These kits both ship with the bearings pre-pressed and a universal tool wh |
How do I tell what size toe stop or plug I need for my skates?
If your skate has an adjustable toe stop then you will need 5/8' toe stop. If you have a non-adjustable toe stop then you need 5/16". Knowing what plate you have on your skates is helpful because this |
How do I choose the correct size skate for my growing child?
Parents should buy skates no more than one size larger than the actual shoe size. For safety's sake - you can only anticipate so much growth. Sizing charts |
Why it's important to rotate your skate wheels and how often should they be rotated?
Rotating your wheels regularly will make them last longer, because they will wear more evenly. Skate wheels usually wear out faster on one edge than the other, and most people wear down some of their |
How is the size of a skate wheel measured, the range of skate wheel sizes available, and which size is best for which type of skating?
The diameter or height of a skate wheel is measured in millimeters (MM). Wheels used for skates range from approximately 40 MM to 100 MM in diameter.
Small wheels will provide the maneuverability n |
What are the trucks on a roller skate?
The truck of a roller skate is the piece of metal that the wheel axle passes through. You can tighten or loosen the trucks tension nut to vary the amount of control you want in your pair of skates. |
