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General Skate FAQ

  • Can I build my own custom skate?
    Of course! Many skaters would prefer to build their own skate. Just contact us and we will be able to give you a quote.
  • Do you have any half sizes or wide skates?
    The majority of our skates are available in whole sizes and in regular width, however, we do carry some skates that are available in half sizes and in wide width. If the skate you want is not available in half sizes the general rule of thumb is to go up to the nearest whole size, not down. If you need further assistance with size selection please contact us.
  • Do you repair skates?
    Yes, we will do our best to help you fix your skates. Just contact and explain to us the problem. We may ask you to submit a picture of your skate or send the skate into us. Sometimes something needs tightening or adjusting, other times parts need to be replaced. 
  • Do your skates come with laces or do I have to buy them separately?
    All of our skates come with laces.
  • Do I need to use elbow pads, knee pads, helmets, or wrist guards?
    Protective gear is an absolute must when skating. Wearing protective gear will eliminate most injuries and improve the overall safety and enjoyment of your roller skating experience. A complete set of protective gear consists of four primary pieces. They are knee pads, elbow pads, a helmet, and wrist guards. The first and most important piece of equipment is a helmet.

    Knee pads are soft pads that have a hard shell exterior that prevent your knees from getting scrapped if you fall. Knee pads, like many other pieces of equipment in the skating industry, have evolved over the years. While their primary purpose is still to protect your knees, the materials have changed to allow for maximum protection without being bulky, heavy, or making you too hot. A good knee pad is likely to have additional cushioning behind the plastic shell or possible a breathable material that will keep moisture from making it uncomfortable. Knee pads are typically fastened by two Velcro straps that allow you to secure them snugly around your leg.

    Elbow pads are similar to knee pads, the exceptions being the size of the pad and the place that you wear them. Just like knee pads, elbow pads typically fasten by two Velcro straps, and should fit snug on your elbow. Elbow pads have evolved in similar fashion to knee pads, with many offering additional cushioning behind the plastic shell or breathable material to reduce sweat and moisture.

    One of the most common injuries that occur with skaters is a wrist injury. Almost every wrist injury that occurs can be prevented by simply wearing a pair of wrist guards. Wrist guards are available in a couple of different styles, including those that use a hard plastic on the top and bottom, or a soft pad with plastic inserts at the palm of each hand. Either type is a suitable choice. You may also find wrist guards that offer breathable material to reduce sweat and moisture.
  • How can I slow down my roller skates?
    There are a couple of ways you can slow down your skates. The first way would be to tighten the nuts that hold your wheels in place. This would make the wheel roll a lot slower. The second way would be to get some outdoor wheels OR much softer wheels. The softer the wheels the slower the roll. The harder the wheel the faster the roll.
  • What are the different parts of a roller skate?

A Roller Skate is made up of a few different parts, all of which are important for the skate. Below are some simple definitions for some of the most popular parts of the roller skate and inline skate.

Boot (Roller & Inline Skate)
This is what attaches to the plates or frames and wheels of your skate that your foot goes in. Sometimes referred to as a shoe.

Plates (Roller Skate)
This is attached to the bottom of your skate and supports the trucks which hold the wheels. Sometimes referred to as the chassis.

Single-Action Plates (Roller Skate)
These plates allow you to be closer to the floor and give you a feeling of stability when cornering at high speeds.

Double-Action Plates (Roller Skate)
These plates allow for quicker turns and they make your skates feel much more responsive.

Trucks (Roller Skate)
The trucks attach to the plate and hold the wheels.

Kingpin (Roller Skate)
A part of the truck that helps support and maneuver the skate.

Wheels (Roller & Inline Skate)
Each skater requires different types of wheels depending on what the skater is doing. Outdoor skaters will need a "softer" wheel to allow for the non-smooth surfaces and an indoor skater will need a harder wheel. (See wheel section for more info).

Bearings (Roller & Inline Skate)
The bearings help the wheels move freely on the skate. Generally, the higher "rated" the bearing the better the bearing. (See bearing section for more info).

Toe Stop (Roller & Inline Skate)
Helps with stopping. Usually in the front on quad skates and in the back on inline skates.

Plug (Roller Skate)
A plug will replace a toe stop in a quad skate. Some skaters prefer to not have a toe stop get in the way of their skate so they will replace it with a plug so the metal from the skate will not damage the skating surface.